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Quick guides in English and other languages

Banking the easy way

Quick guides in English and other languages

Banking the easy way

You can find all the important information, tips and quick guides for online banking in your internet branch and mobile banking using the Sparkasse app here - in English, Ukrainian, Turkish, Greek, Arabic, Italian, Russian and Romanian.

Online banking

Quick guides in English

Online banking in the Internet branch

The quick guides explain the important online banking services in the internet branch step by step.

pushTAN: Initial setup Open the quick guide
pushTAN: Setting up a new smartphone / forgotten password Open the quick guide
pushTAN: Bank transfers in the internet branch Open the quick guide
chipTAN: Unlocking in the online branch (first time use) Open the quick guide
chipTAN: Bank transfers in the internet branch Open the quick guide
Account alarm: Configure in just a few steps Open the quick guide
   
Mobile banking

Mobile banking with the Sparkasse app

The quick guides explain the important mobile banking functions using the Sparkasse app step by step.

Sparkasse app: Initial setup and options Open the quick guide
Sparkasse app: Adding accounts Open the quick guide
Sparkasse app: Making a bank transfer using pushTAN Open the quick guide
Sparkasse app: Change verification process Open the quick guide
   

Sparkasse app in English

Our tip: Change your smartphone’s language to English. Then the Sparkasse app is also in English.

More quick guides

Discover many more quick guides for online and mobile banking – in German.

Your next step

Our advisers are always at hand and happy to provide you with more information on online banking and the different security procedures. Allowing you to choose whatever best suits your needs.

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